how to get new dental patients
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  • 3
    Feb
    2012
  • Marketing Techniques For Dentists
    posted by Kris Nickerson

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  • 29
    Dec
    2011
  • Get New Patients for Dentist in Slow Economy|Doctor Relation
    posted by Kris Nickerson

Visit http://blog.unadvertise.com – Doctor Relations – Helmut Flasch – Founder of the award winning Un-Advertising strategy. Un-Advertising is an award-winning marketing strategy whereby other organizations, businesses, non-profits, media and other entities and individuals will market for you consistently and continuously, for free, instead of you having to advertise yourself. In this video he talks about how to get new patients in a slow economy. For more information call us on 1-800-625-2002 to speak to one of our consultants or visit us at http://blog.unadvertise.com

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  • 28
    Nov
    2011
  • I need your help and honest opinion about this dental students illegal activites…thank you?
    posted by Kris Nickerson

I have been a dentist for well over 35 years now. About 7 years ago, a young lady joined our practice b/c as a dental assistant. She was wonderful to work with in general until I caught her stealing dental supplies from the office. I was about to call the police and she started sobbing about how she is struggling to survive with her dad and siblings and this would ruin her family b/c her mom just died. I cut her a break and let her go without calling the cops. I asked her to leave and told her to never ever work in a dentist office again.

We stayed in touch over the years and I found out she went back to Asia for a fake marriage. Her relative got a green card by "marrying her" and he gave her tons of money in cash as an exchange. At this point, I stopped talking to her. She told me herself that she and the relative did this as a business deal. No real marriage.

Problem is that I was at a white coat ceremony to inaugurate new dental students. My nephew is starting dental school. Guess who else was there? Yes, that girl from my office is a new dental student and is in my nephews class.

Should I contact the school about her illegal past? I don’t trust her working on patients. How would you feel if this was your dentist. I don’t want to go to the INS because it’s too much paperwork. Should I talk to the dean? How do I approach this?

This is illegal behavior. I can’t believe her! What would you do???

Thank you,
Dr. McCamry

A dental school cannot act legally on an accusation without proof. You had a chance to stop the con artist early in her career but fell for her crocodile tears. Too late now. A tiger doesn’t change its stripes, and eventually, she’ll lie, cheat, or steal from the wrong person and finally get some overdue justice.

  • 25
    Nov
    2011
  • Chicago Cosmetic Dentists Can Get More New Patients From The Web With Creative Internet Marketing
    posted by Kris Nickerson

http://www.internetknowledgesolutions.com/services.htm Learn How The Best Chicago Cosmetic Dentists Get More New Patients from the web with a creative approach to internet marketing. Family dentists, pediatric dentists, cosmetic dentists and orthodontists can use Google Places, Bing and Yahoo Local with e-mail and social media marketing to elevate your practice into the first-choice provider over other Chicago family dentists, pediatric dentists, cosmetic dentists and orthodontists.

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  • 20
    Nov
    2011
  • I know a dental student engaging in illegal activities…what do i do?
    posted by Kris Nickerson

I need your help and honest opinion about this dental students illegal activites…thank you?
I have been a dentist for well over 35 years now. About 7 years ago, a young lady joined our practice b/c as a dental assistant. She was wonderful to work with in general until I caught her stealing dental supplies from the office. I was about to call the police and she started sobbing about how she is struggling to survive with her dad and siblings and this would ruin her family b/c her mom just died. I cut her a break and let her go without calling the cops. I asked her to leave and told her to never ever work in a dentist office again.

We stayed in touch over the years and I found out she went back to Asia for a fake marriage. Her relative got a green card by "marrying her" and he gave her tons of money in cash as an exchange. At this point, I stopped talking to her. She told me herself that she and the relative did this as a business deal. No real marriage.

Problem is that I was at a white coat ceremony to inaugurate new dental students. My nephew is starting dental school. Guess who else was there? Yes, that girl from my office is a new dental student and is in my nephews class.

Should I contact the school about her illegal past? I don’t trust her working on patients. How would you feel if this was your dentist. I don’t want to go to the INS because it’s too much paperwork. Should I talk to the dean? How do I approach this?

This is illegal behavior. I can’t believe her! What would you do???

Thank you,
Dr. McCamry

The only facts you have regarding fraudster concern the theft of dental stuff from your office years ago. You fired her over it quite correctly, but it’s doubtful you had the authority to compel a promise from her never to pursue a dental career – especially if neither the dentists’ nor the dental assts’ professional governing body has no rule about it. Consult the dentists’ practice code and/or the college to see whether this theft from the past might bar her entry to the profession. The fraudulent marriage business is really nothing but hearsay. You have no actual proof of this stuff and even if you did, addressing it is beyond the scope of your authority. Be grateful. You really don’t want to have to go digging into an applicant’s past. I’d be very surprised if the old theft was of any interest to dentists, who have a very tough time with abiding by some pretty basic practice directives like actually examining a new patient to see if there is reason to take an x-ray before demanding two as a precondition to treatment.

  • 12
    Nov
    2011
  • Am I getting taken advantage of in my part of a start up mobile dental service provider?
    posted by Kris Nickerson

I am the dentist in this small business that me and a lab guy that used to make my dentures at a previous place of employment. Here is a summery of how it played out.

I worked for a mobile dental company. Not too many of these types of dentists out there doing this, so I gained a bit of knowledge in how to provide that type of dentistry. What supplies are more important, how to approach walking in to a new nursing home (which is primarily what we see), what challenges to be aware of when treating a more medically compromised patient, what type of assistant makes the best mobile dental assistant, and several other keys pieces of info when doing what I do.
That company and I got to a point where we no longer got along, and lets just say we divorced. I called the guy that ran the denture lab that I had used rile at the company the previous 4 years because I knew he still made dentures for another guy that opened his own mobile dental service in another region of the state. I have NO INTEREST in owning my own business and knowing the field well and having be very successful at doing that type of dentistry I figured it would be a perfect fit. When I called the lab guy, he told me he had always dreamed of owning a company that managed different doctors that either temped or were placed permanently, and that he was interested in starting a mobile practice with me being the sole dentist at start up and the main dentist when it expanded. We agreed on a % that was on average what a first year graduate would make, because of the way we had to file Medicaid reimbursement, which takes up to a year to be paid and that only starts the time clock after treatment is completed. Being a start up business I wanted to make an effort to show my part of being a team player. He has made several mentions of ideas of how I would be rewarded handsomely in the future for doing such a thing. Now we have been doing it for about 6 months, and in that time, a few things have done all the way from shocked me to hurting my feelings, to leaving me feeling like a $2 whore in a third world country. To name a few of these-1) not listening to my advice on how frequently each patient is scheduled. We are much more successful than we anticipated and it is causing my promises to patients already started to become s. I say I will be back for the next step in the treatment in 3 weeks only to make it back 2 months later because I have sooooo many new patients and the company doesn’t want to upset a new client. 2) Ignoring my suggestions on the qualities an assistant should have or what type of material to order, only to learn the hard way that I knew what I was talking about to start with. I feel like I am setting myself up to build up this company in which I have no ownership in, by seeing all these new patients (which by the way pays very little compared to making somebody a denture which I have started over 40 cases but cant make it back in a timely manor to finish so I am not paid for that service yet) and doing so at a rate that is normal to pay a first year graduate when I have 11 years experience with 5 of those doing mobile dentistry. Then when it comes time to follow up with the things discussed back when we were forming this thing, I could be replaced by another less experienced dentist that they can then teach what I have taught them. Please don’t state the obvious. I know that I am not the most highly skilled business man alive. I am a dentist and that is what I do know. I never had a job before being a dentist so I have no skills with business, and no desire to learn at 41 years old. What is your advice? Am I being a cry baby or do I have legitimate complaints. When I do vent my concerns I feel that they say what it takes to settle me down but never follow up with what they said. It is my license that we are operating under. It is my ass if a patient decides to sue. I am at risk for them and the learning curve of dentistry alone not to mention mobile dentistry. Please help.
PS- I have a contract that was claimed to be very vague so we could make it more appropriate at a later date, but my faith in their word is fading fast.

If you came to us as a potential client we would want to know a few things up front. Main one is HOW are you being reimbursed for your services. Do you get a paycheck (with taxes withheld) or are you paid as an Independent Contractor (no taxes withheld)?

If you are paid as an employee (taxes withheld, etc.) then YOUR EMPLOYER has the right to dictate your schedule and hours. If you are a contractor, then generally YOU decide. However, you may be being paid as a PARTNER (an owner of the business). However, if there is not a formal Partnership Agreement filed with your name and SSN and ownership percentage listed then you are not "officially" an owner.

Since it is your license that allows the operation to continue you REALLY need to form your own business and start making the decisions regarding your actual practice yourself. You can hire someone to perform the office administration tasks (the actions a business owner would normally perform). Look for an individual Bookkeeper in your area that might be willing to handle all the regulatory filing duties. YOU can still make decisions based on their proposals. It’s really not that hard.

But, YES, to answer your actual question…you ARE being taken advantage of!

G’Luck…

Mike Womack, Sr. Partner
Zero Degrees Tax LLP
Moore, OK

  • 14
    Oct
    2011
  • SMELL FROM A NEW DENTAL CROWN – HELP?
    posted by Kris Nickerson

I got a new crown about a month ago. When I massage my gums, I smell and taste something bad emanating from the crown area. It’s not a very strong taste or smell but it really bothers and worries me. I do not remember but I think the tooth had a cavity that was filled before the crown was placed upon it. I told my dentist about the smell and he says that I am one of those patients that has bacteria and that’s just the way it is. He says it happens through the nose where the air runs to my mouth and feeds the bacteria that causes the bad smell. I don’t have any nose problem, sinusitis or sinus infection so I don’t know what he is talking about!!!! I didn’t have bad breath before. He also says the smell has nothing to do with the crown and that I have to floss and use mouthwash. I brush my teeth after each meal, floss often and no matter how much mouthwash I use, I still taste and smell something wrong. I just don’t want to hear in the near future that I have gum disease because my dentist didn’t take care of the problem. What can cause the bad taste from the crown?

Eva,

What type of material was the crown made from? Sometimes if there is too much metal exposed in the crown, you may have some sensitive taste buds that are tasting the metal. Another cause may have to do with how good/poor the crown is fitting on the tooth. If there are any open margins or gaps between the crown and the tooth, food/bacteria can collect there to cause the bad smell/taste. Hope that helps to explain what you’re experiencing.

  • 22
    Sep
    2011
  • Dentist Marketing to get New Patients in El Paso TX 79906|H
    posted by Kris Nickerson

http://unadvertising.info Dental Practice Management Consultant explains to Dentist and Doctors how to market via the internet in El Paso 79906. For Dental web site marketing. Call 800-625-2002

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  • 24
    Aug
    2011
  • Internet Dental Marketing: How to Get a Truckload of New Patients
    posted by Kris Nickerson

http://GetPatientsTomorrow.com helps dentists, doctors to dominate the 1st page of Google without using ads, websites or social media.

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  • 18
    Aug
    2011
  • How much of a raise should I ask for?
    posted by Kris Nickerson

My one year anniversary at my place of work is coming up and I am planning to ask for a one year review. I am unsure how much of a raise I should ask for.

I am a front office clerk at a very busy (9000+ patient) family doctor’s office for 3 physicians. The office staff is small 12 people approx in Ontario, Canada. I make 14.50 per hour and for 37 hours a week with approximately 2.5-3 hrs a week of overtime I am not compensated for. I do not get paid vacation but am allowed to take 2 weeks of holidays/days off. I am on a joint medical/dental/prescription plan where I pay approximately $40 every 2 weeks into the plan and the Doctor’s pay the rest into this plan.

When I originally started (as a recent college grad) I was hired to do photocopying, shredding & scanning of documents with some data entry. Gradually I began to take on more and more tasks including transcription, physician’s assistant (assisting with physical exams, etc.), doing referrals, completing abnormal folders (calling patients with abnormal results), doing back up of the server, random office tasks as they arise, assisting nurses as necessary, and providing administrative to support to the doctor’s and other medical professionals who work out of our office.

After working there for 2 months I was promoted (I use this loosely as I was never given a raise) to work the front desk reception–a job no one else wants because of the incredible level of stress, but I love most of the time. I am responsible for triaging 5 phone lines of calls (approximately 150-200 calls a day), booking appointments, opening mail, faxing reports, typing letters, etc., etc. on a daily basis. On top of these tasks I am routinely responsible for assisting with all of the tasks I did before I was moved to this new position. I feel like I am sometimes doing the work of 2-3 people. In fact I am usually responsibile for more tasks the office manager. I am also the person usually responsible for covering for other people when they are away, because I am the only person famillar with every job in the office; even the office manager has no idea how to do half of the jobs I usually take on and she comes to me to help out with these tasks when the regular person is gone. I have gone above and beyond my regular duties, I have even helped out with computer/tech support saving the office hundreds of dollars by doing the work myself rather than calling in the usual service. I amaze everyone with what I can do there and have been recently called a jane-of-all-trades.

I get along well with everyone and am always willing to help where I can, but do not feel like I am being compensated accordingly. I want to ask for a fair wage but am unsure if I should ask for a dollar amount as in I want to make 16 or 17 dollars an hour, or if I should ask for a percentage. If I should ask for a percentage how much should I ask for…asking for 3-5% seems to be very little (around $1), but asking for 10-15% sounds like it is asking for too much. Or should I just what and see what they offer me. I know I am invaluable to this company and have been told this by many employees who have been there much longer than me, but have heard from other’s that they doctor’s do not usually give raises to people too often even those who are deserving.

I have an appointment scheduled next week to meet with them and plan to outline how much work I do at this point. If I do not get a significant raise I think I am going to start looking for another job where I will be respected for the work I do. Please help me come up with the best way to get what I want without having to leave.

Sorry I rambled on for so long. :)

It sounds like you are a valuable employee and deserve a raise since you have assumed many new job responsibilities. I would think they should give you a "minimum" of a dollar more an hour but doctors are usually out of touch with the business side of their operations. I know you said you have a degree but you can’t use that too much as a lever since it is not a requirement for medical administration positions. Find out what other offices are paying for similar positions so you can support your position. Good Luck

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